Shipping & Returns
We offer free, standard UK shipping for orders totalling over £50.
We charge a flat rate for delivery within the UK of £2.50. Delivery takes 3-4 working days.
We also offer fast track UK shipping, which delivers within 1-2 working days.
We offer a flat rate for international shipping at £10.99. This is provided by The Royal Mail international standard service, which takes 7-10 working days.
If you are in need of faster international shipping, we offer a tracked service, within 5-7 working days, at a cost of £22.99. All shipping estimates are from date of dispatch, not date of order, we aim to dispatch orders within 1-2 working days, Monday - Friday.
Please be aware VAT and import charges are the customers responsibility, these may be charged by countries outside of the UK and we have no control over this. We do not cover the cost of import taxes, this must be covered by the buyer.
You may return items within 30 days of delivery for a refund or exchange. Items must be in new, unworn condition with original labels and packaging intact. Buyers are responsible for the return postage cost, unless faulty. We recommend using a tracked method of shipping, and obtaining proof of postage.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Exchanges and refunds are processed within 48 hours of items being received.