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Shipping & Returns

Returns Policy

You may return items within 30 days of delivery for a refund or exchange. Items must be in new, unworn condition with original labels and packaging intact. Buyers are responsible for the return postage cost, unless faulty. We recommend using a tracked method of shipping, and obtaining proof of postage.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Exchanges and refunds are processed within 48 hours of items being received.


Shipping

We charge a flat rate for delivery within the UK of £2.50. Delivery is estimated between 2-3 working days. 

We also charge a flat rate for international shipping of £4.99. International delivery times vary by destination. European orders are estimated between 7-10 working days. Outside of Europe is estimated between 10 and 14 working days.

If you are in need of faster delivery please contact us at info@metallimonsters.com